Field Collection Executive

Gold Man Micro Finance is hiring a Field Collection Executive in Shakarpur, Delhi. Freshers can apply. Salary is up to ₹15,000/month. 4 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Who can apply

• Open to freshers
• Education: Tenth Pass
• Skills: Complaint handling, Verbal communication, Active listening, CRM tools
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What the job involves

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Quick facts

• Location: Shakarpur, Delhi, Delhi
• Work mode: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 4
• Timings: 10:30 AM - 7:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Gold Man Micro Finance reviews applications regularly.