Telecaller

A new Telecaller role is open at Golden Army, Dilsukhnagar, Hyderabad. The pay goes up to ₹11,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

The salary for this role is ₹10,000 – ₹11,000 per month.

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Hindi and English, CRM tools, Typing speed, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are calm under pressure and customer-first

Job at a glance

• Location: Dilsukhnagar, Hyderabad, Telangana
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Apply today and take the next step in your career with Golden Army.