Telecaller

Golden Metro Property is looking for a Telecaller to join its team in Seethammadhara, Visakhapatnam. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Candidate profile

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with Typing speed, Hindi and English, CRM tools, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• Someone polite and calm under pressure

Job details

• Location: Seethammadhara, Visakhapatnam, Andhra Pradesh
• Employment type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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