Field Collection Executive

Good Luck Financial Inclusion (P) Ltd. wants to bring on a Field Collection Executive for its Burari, Delhi team. Salary is up to ₹25,000/month. The team is filling 5 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Verbal communication, Complaint handling, Active listening, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and polite

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Job details

• Location: Burari, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Working hours: 10:00 AM - 08:00 PM | Monday to Saturday
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Good Luck Financial Inclusion (P) Ltd. today.