Field Collection Executive

Join Good Luck Financial Inclusion (P) Ltd. as a Field Collection Executive in Burari, Delhi. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Should Have : Bike | License

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹15,000 – ₹25,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Bike and License
• Male Only
• Basic English
• Own bike
• 1 - 2 Years Experience Compulsory.
• Should Have: Bike
• License

Quick facts

• Job location: Burari, Delhi, Delhi
• Vacancies: 5
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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