Field Collection Executive

Good Luck Financial Inclusion (P) Ltd. is looking for a Field Collection Executive to join its team in Bawana, Delhi. There are 5 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Complaint handling, Verbal communication and Active listening
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, patient attitude

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Quick facts

• Location: Bawana, Delhi, Delhi
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5

Ready to start? Upload your resume and apply to Good Luck Financial Inclusion (P) Ltd. today.