Collection Field Supervisor

A new Collection Field Supervisor role is open at Goodwill Associates, Pitampura, Delhi. You can earn up to ₹30,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

What the job involves

As a Collection Field Supervisor, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and calm under pressure

Salary

You will be paid ₹25,000 – ₹30,000 per month.

Job at a glance

• Job location: Pitampura, Delhi, Delhi
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Goodwill Associates.