Collection/Recovery Supervisor

Goodwill Associates is looking for a Collection/Recovery Supervisor to join its team in Pitampura Saraswati Vihar, Delhi. Salary is up to ₹35,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

What we are looking for

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Verbal communication, Active listening, Hindi and English, Complaint handling
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are customer-first and polite

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Pitampura Saraswati Vihar, Delhi, Delhi
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by Goodwill Associates.