Collection Supervisor

Join Goodwill Associates as a Collection Supervisor in Pitampura, Delhi. Salary is up to ₹35,000/month. 3 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Typing speed, CRM tools, Complaint handling and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and polite

Pay and perks

Compensation: ₹30,000 – ₹35,000 per month.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Pitampura, Delhi, Delhi
• Vacancies: 3
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Goodwill Associates.