Desk Collection Supervisor

Start your next role as a Desk Collection Supervisor with Goodwill Associates in Pitampura Saraswati Vihar, Delhi. 8 candidates will be hired for this role. Salary is up to ₹32,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Salary and benefits

Salary: ₹25,000 – ₹32,000 per month, based on skills and experience.

What you will do

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi
• No English required
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are patient and polite

Job at a glance

• Job location: Pitampura Saraswati Vihar, Delhi, Delhi
• Vacancies: 8
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Goodwill Associates.