Desk Collection Supervisor

Goodwill Associates is hiring a Desk Collection Supervisor in Pitampura Saraswati Vihar, Delhi. Salary is up to ₹32,000/month. 10 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Candidate profile

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• No English required
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• A calm under pressure, customer-first attitude

Salary

You will be paid ₹25,000 – ₹32,000 per month.

Roles and responsibilities

As a Desk Collection Supervisor, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Location: Pitampura Saraswati Vihar, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Goodwill Associates reviews applications regularly.