Field Collection Executive

Goodwill Associates wants to bring on a Field Collection Executive for its Dehradun team. The pay goes up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | License | Should Have : Bike | Preferred Experience In : Credit Card, Loan

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Bike, Credit Card, License and Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• License
• Should Have: Bike
• Preferred Experience In: Credit Card, Loan
• A polite, patient attitude

Quick facts

• Job location: Dehradun, Uttarakhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site

Ready to start? Upload your resume and apply to Goodwill Associates today.