Field Collection Executive

Start your next role as a Field Collection Executive with Goodwill Associates in East Laxmi Market Near Radhu Palace, Delhi. The pay goes up to ₹22,000/month. 3 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Typing speed, Complaint handling, CRM tools and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Salary and benefits

The salary for this role is ₹16,000 – ₹22,000 per month.

Job details

• Location: East Laxmi Market Near Radhu Palace, Delhi, Delhi
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 3

Interested? Apply now on BetterJobs with your resume — Goodwill Associates reviews applications regularly.