Field Collection Executive

Goodwill Associates is hiring a Field Collection Executive in Mathura. You can earn up to ₹20,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | License | Should Have : Bike | Preferred Experience In : Credit Card, Loan

Compensation

The salary for this role is ₹18,000 – ₹20,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

What we are looking for

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: Bike, Credit Card, License, Loan
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• License
• Should Have: Bike
• Preferred Experience In: Credit Card, Loan
• A calm under pressure, customer-first attitude

Position details

• Job location: Mathura, Uttar Pradesh
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Goodwill Associates reviews applications regularly.