Field Collection Executive

A new Field Collection Executive role is open at Goodwill Associates, Saharanpur. The pay goes up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | License | Should Have : Bike | Preferred Experience In : Credit Card, Loan

Pay and perks

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

Roles and responsibilities

As a Field Collection Executive, your work will include:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Bike, Credit Card, License, Loan
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• License
• Should Have: Bike
• Preferred Experience In: Credit Card, Loan
• A patient, customer-first attitude

Job at a glance

• Work location: Saharanpur, Uttar Pradesh
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to Goodwill Associates today.