Recovery Executive

Goodwill Associates is hiring a Recovery Executive in Pitampura, Delhi. The team is filling 4 vacancies. No experience? You can still apply. You can earn up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Compensation

You will be paid ₹15,000 – ₹22,000 per month.

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Who can apply

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: Active listening, CRM tools, Verbal communication, Typing speed
• Basic English
• Freshers can apply
• A customer-first, patient attitude

Quick facts

• Location: Pitampura, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

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