Recovery Telecaller

Goodwill Associates is hiring a Recovery Telecaller in Pitampura, Delhi. You can earn up to ₹22,000/month. 3 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Requirements

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Typing speed, Verbal communication, Complaint handling, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.

What you get

Compensation: ₹18,000 – ₹22,000 per month.

Job details

• Work location: Pitampura, Delhi, Delhi
• Job type: Full time
• Work type: On-site
• Vacancies: 3
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Goodwill Associates reviews applications regularly.