Team Leader

Looking for a Team Leader role in Pitampura, Delhi? Goodwill Associates is hiring now. You can earn up to ₹28,000/month. The team is filling 3 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, English

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, Inbound, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, English

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

What you get

Compensation: ₹22,000 – ₹28,000 per month.

Quick facts

• Job location: Pitampura, Delhi, Delhi
• Work mode: On-site
• Openings: 3
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Goodwill Associates today.