Telecaller

Looking for a Telecaller role in Nirman Nagar, Jaipur? Goodwill Vacations Pvt Ltd is hiring now. Salary is up to ₹20,000/month. No experience? You can still apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

The salary for this role is ₹15,000 – ₹20,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Complaint handling, Typing speed, Hindi and English and Verbal communication
• Basic English
• Freshers can apply

Quick facts

• Work location: Nirman Nagar, Jaipur, Rajasthan
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time

Apply today and take the next step in your career with Goodwill Vacations Pvt Ltd.