Telecaller

Looking for a Telecaller role in Baltana, Chandigarh? Gosafe Insurance is hiring now. There are 2 open positions. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹12,000 per month.

Position details

• Location: Baltana, Chandigarh, Chandigarh
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2

Ready to start? Upload your resume and apply to Gosafe Insurance today.