Hindi Inbound Customer Service Exec...

Gowork has an opening for a Hindi Inbound Customer Service Exec... based in Sector 18 - Gurgaon, Delhi. You can earn up to ₹16,000/month. Great for first-time job seekers. 30 candidates will be hired for this role.

Note from the employer

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams.

Key responsibilities

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You'll meet quality, call-handling and satisfaction targets.

What you get

The salary for this role is ₹13,000 – ₹16,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• 12th Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Verbal communication and Hindi and English
• No English required
• Freshers can apply
• Someone customer-first and calm under pressure

Job at a glance

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Work mode: Work from office
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Gowork.