International Bpo Executive

Gquicksource World is looking for an International Bpo Executive to join its team in Marathahalli-Sarjapur Outer Ring Road, Bengaluru. The team is filling 30 vacancies. You can earn up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound | Languages : Hindi, English

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system.
• You'll identify upsell opportunities where relevant.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

What you get

You will be paid ₹20,000 – ₹35,000 per month.

Job at a glance

• Job location: Marathahalli-Sarjapur Outer Ring Road, Bengaluru, Karnataka
• Openings: 30
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Gquicksource World reviews applications regularly.