Tele Caller

Gradvision Edtech wants to bring on a Tele Caller for its Panjagutta, Hyderabad team. The pay goes up to ₹25,000/month. 25 candidates will be hired for this role.

Employer’s description

A Telecaller Is Communicating With Customers Over The Call To Give Counselling Generate Leads Handle Enquiries And Provide Support. The Role Required Strong Communication Skills Patience And The Ability To Handle Customers Objections Effectively. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales, Sales | Languages : Hindi, Telugu, English

Salary

Compensation: ₹15,000 – ₹25,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi, Marketing, Sales, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales, Sales
• Languages: Hindi, Telugu, English
• Someone customer-first and calm under pressure

Job details

• Location: Panjagutta, Hyderabad, Telangana
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10 AM - 6:30 PM | Monday to Saturday
• Openings: 25
• Work mode: On-site

Ready to start? Upload your resume and apply to Gradvision Edtech today.