Junior Customer Support Executive

Graffiti is looking for a Junior Customer Support Executive to join its team in Sector 52 - Gurgaon, Delhi. No experience? You can still apply. You can earn up to ₹18,000/month. 5 candidates will be hired for this role.

Note from the employer

1.Handle Customer Queries Via Email, Chat, And Calls. 2.Provide Accurate Information About Products, Orders &Service. 3.Resolve Customer Complaints In A Professional And Timely Manner. 4.Maintain Records Of Customer Interaction 5.Coordinate With Internal Teams For Issue Resolution. 6.Ensure Customer Satisfaction And Build Strong Relation. Languages : English, Hindi

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi

Key responsibilities

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹15,000 – ₹18,000 per month.

Position details

• Location: Sector 52 - Gurgaon, Delhi, Delhi
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Vacancies: 5

Ready to start? Upload your resume and apply to Graffiti today.