Senior Tele Caller

Grando Solar Energy Private Limited has an opening for a Senior Tele Caller based in Ambanagar, Surat. 5 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Note from the employer

Make Inbound And Outbound Calls To Customers. Explain Solar Products, Benefits, Pricing, Subsidy, Emi And Installation Process. Understand Customer Requirements And Generate Qualified Leads. Follow Up With Interested Customers Regularly. Coordinate With The Sales Executive For Customer Visits. Maintain Customer Details And Follow-Up Status In Excel. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : Hindi, Gujarati, English

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Gujarati, Hindi, Inbound, Outbound and Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: Hindi, Gujarati, English

What you get

Salary: ₹14,000 – ₹22,000 per month, based on skills and experience.

Quick facts

• Work location: Ambanagar, Surat, Gujarat
• Work type: Work from office
• Vacancies: 5
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Grando Solar Energy Private Limited reviews applications regularly.