Secretary / Executive Assistant

Graphic And Paper Product is looking for a Secretary / Executive Assistant to join its team in Okhla Industrial Area, Delhi. You can earn up to ₹25,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Your responsibilities

As a Secretary / Executive Assistant, your work will include:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone patient and calm under pressure

Job details

• Location: Okhla Industrial Area, Delhi, Delhi
• Shift: 9:00AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to Graphic And Paper Product today.