Telecaller

Graphictive is hiring a Telecaller in Bopal, Ahmedabad. Salary is up to ₹15,000/month.

Note from the employer

Telecaller Required. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Languages : Gujarati, Hindi, English

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

What you will do

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Eligibility

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with English, Gujarati, Hindi, Outbound, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Languages: Gujarati, Hindi, English
• A customer-first, polite attitude

Quick facts

• Location: Bopal, Ahmedabad, Gujarat
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Openings: 1

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