General Manager

A new General Manager role is open at Gratitude Wellness Retreat, Mohali. The pay goes up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Marketing | Languages : Punjabi, Hindi, English

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.

Eligibility

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi, Marketing, Punjabi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Marketing
• Languages: Punjabi, Hindi, English
• Someone customer-first and patient

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Job details

• Location: Mohali, Punjab
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 1
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Gratitude Wellness Retreat today.