Telecaller

A new Telecaller role is open at Gravity Insurance Services, Guindy, Chennai. 6 candidates will be hired for this role. No experience? You can still apply. You can earn up to ₹20,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Sales, Inbound, Domestic | Languages : English, Tamil

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Inbound, Sales and Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Inbound, Domestic
• Languages: English, Tamil
• Someone polite and calm under pressure

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Position details

• Work location: Guindy, Chennai, Tamil Nadu
• Employment type: Full time
• Work mode: Work from office
• Openings: 6
• Working hours: 9:30 AM - 6:00 PM | Monday to on 10 to 4 pm Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Gravity Insurance Services today.