Team Leader

Join Green Dot Food & Beverages LLP as a Team Leader in Adajan, Surat. You can earn up to ₹20,000/month.

Employer’s description

Directs And Supports A Group Of Employees To Achieve Shared Objectives. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, Gujarati, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone calm under pressure and polite

Salary

The salary for this role is ₹18,000 – ₹20,000 per month.

What the job involves

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Adajan, Surat, Gujarat
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 11:00 AM - 8:00 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Green Dot Food & Beverages LLP.