Telecaller

A new Telecaller role is open at Green House Energy developer, Kamptee Road, Nagpur. You can earn up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹10,000 – ₹11,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Active listening, Typing speed, CRM tools, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and calm under pressure

Key responsibilities

As a Telecaller, your work will include:

• Identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Position details

• Job location: Kamptee Road, Nagpur, Maharashtra
• Work type: On-site
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Green House Energy developer today.