Senior Tele Caller

Start your next role as a Senior Tele Caller with Greenedge Energy LLP in Varachha, Surat. Salary is up to ₹40,000/month.

In the employer’s words

Manage And Lead The Telecalling Team To Generate Quality Leads And Support Sales Growth. Monitor Daily Calling Activities, Performance, And Conversion Ratios Of The Team.Train And Guide Telecallers On Product Knowledge, Communication Skills, And Customer Handling. Coordinate With The Sales Team To Ensure Proper Follow-Ups And Lead Closures. More Than 2 Years Experience Compulsory. | Type : Sales

Skills and qualifications

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of Sales
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• A polite, calm under pressure attitude

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹25,000 – ₹40,000 per month.

Job details

• Work location: Varachha, Surat, Gujarat
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Greenedge Energy LLP reviews applications regularly.