Tellecaller Team Leader

A new Tellecaller Team Leader role is open at Greenhat Consultants, Hadapsar, Pune. There are 2 open positions. You can earn up to ₹40,000/month.

Note from the employer

Guide Telecallers In Handling Customers Inquiries ,Follow Ups,Conduct Team Training ,Coaching,And Performance Updates.Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Preferred Experience In : Real Estate

Day-to-day work

• You will identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Real Estate and Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Preferred Experience In: Real Estate

What you get

Salary: ₹25,000 – ₹40,000 per month, based on skills and experience.

Quick facts

• Job location: Hadapsar, Pune, Maharashtra
• Work mode: Office-based
• Employment type: Full time
• Working hours: 10:00 AM - 8:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Greenhat Consultants reviews applications regularly.