Telecaller

Greenhonda is hiring a Telecaller in Nagole, Hyderabad. The team is filling 5 vacancies. The pay goes up to ₹15,000/month.

Employer’s description

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. 1 - 2 Years Experience Compulsory. | Marketing | Type : Mutual Funds, Outbound, Sales | Languages : Telugu, Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Marketing, Mutual Funds, Outbound, Sales, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Mutual Funds, Outbound, Sales
• Languages: Telugu, Hindi, English
• You are customer-first and polite

Salary and benefits

Compensation: ₹12,000 – ₹15,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Position details

• Location: Nagole, Hyderabad, Telangana
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Greenhonda.