Operation Executive

A new Operation Executive role is open at Grg Business Solutions Private Limited, Old Faridabad - Faridabad, Delhi. There are 2 open positions. The pay goes up to ₹20,000/month.

Employer’s description

Responsible For Managing Day To Day Operations, Checking And Updating Targets. Business Development Experience, Lead Generation, Experience In Operations. More Than 2 Years Experience Compulsory.

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Hindi and English, Verbal communication, Active listening and Typing speed
• Basic English
• More Than 2 Years Experience Compulsory.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy

Job details

• Location: Old Faridabad - Faridabad, Delhi, Delhi
• Vacancies: 2
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Grg Business Solutions Private Limited reviews applications regularly.