Telecaller

Groow Viatech is looking for a Telecaller to join its team in Dilsukhnagar, Hyderabad. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: CRM tools, Verbal communication, Complaint handling, Active listening
• Female Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What you get

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job at a glance

• Location: Dilsukhnagar, Hyderabad, Telangana
• Vacancies: 1
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Groow Viatech reviews applications regularly.