Telecaller

Join Gropo as a Telecaller in Kuniyamuthur, Coimbatore. Salary is up to ₹15,000/month. No experience? You can still apply. 3 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Requirements

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Tamil
• Female Only
• No English required
• Freshers can apply
• Languages: Tamil
• You are polite and calm under pressure

Job at a glance

• Job location: Kuniyamuthur, Coimbatore, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 3
• Job type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Gropo reviews applications regularly.