Telecaller

Join Growcap Creditwise Private Limited as a Telecaller in Sector 6 - Noida, Delhi. You can earn up to ₹20,000/month. The team is filling 25 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic, Mutual Funds | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹15,000 – ₹20,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi, Mutual Funds and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic, Mutual Funds
• Languages: Hindi, English
• A customer-first, polite attitude

Quick facts

• Location: Sector 6 - Noida, Delhi, Delhi
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 25
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Growcap Creditwise Private Limited reviews applications regularly.