Voice & Non-Voice Call Center Agent

Growhire Consultancy wants to bring on a Voice & Non-Voice Call Center Agent for its DLF Phase 1 - Gurgaon, Delhi team. Salary is up to ₹50,000/month. 30 candidates will be hired for this role.

In the employer’s words

*Process - Eti*E-Travel I(Non Voice Process)Grad /Ug Fresher 21K In Handexp. Max 25K In Handwfogurgaon Location And We Have Other Process Where Salary Goes Upto 50Kctc Contact Priya 9773668722. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• Someone polite and calm under pressure

Compensation

You will be paid ₹20,000 – ₹50,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.

Job at a glance

• Location: DLF Phase 1 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 9:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: Rotational shifts...

Interested? Apply now on BetterJobs with your resume — Growhire Consultancy reviews applications regularly.