Telecaller

Looking for a Telecaller role in Panchkula, Chandigarh? Growth And Success is hiring now. Freshers can apply. You can earn up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Active listening and Complaint handling
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Day-to-day work

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Job details

• Job location: Panchkula, Chandigarh, Chandigarh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Growth And Success.