Customer Care Executive Email Suppo...

Join Grwonet as a Customer Care Executive Email Suppo... in Sector 30 - Gurgaon, Delhi. Salary is up to ₹30,000/month. Freshers can apply. The team is filling 30 vacancies.

In the employer’s words

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English, Gujarati, Punjabi, Telugu, Bengali, Kannada, English

Eligibility

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Bengali, English, Gujarati, Kannada, Punjabi, Telugu
• Good English
• Freshers can apply
• Languages: English, Gujarati, Punjabi, Telugu, Bengali, Kannada, English
• Someone polite and calm under pressure

Your responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Salary and benefits

Compensation: ₹20,000 – ₹30,000 per month.

Job at a glance

• Work location: Sector 30 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Work mode: On-site
• Vacancies: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Grwonet.