Ecommerce Account Manager

Gs Tele Communication Limited is looking for an Ecommerce Account Manager to join its team in Sector 49 - Gurgaon, Delhi. The pay goes up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

We Are Looking For An Experienced E-Commerce Account Manager To Manage And Grow Our Seller Accounts On Amazon And Flipkart. The Candidate Will Be Responsible For Product Listings, Account Health, Pricing, Promotions, Order Management, Inventory Coordination, Advertising Campaigns, And Sales Growth. More Than 2 Years Experience Compulsory. | Skills Needed : Computer, Email | Advanced Excel

Pay and perks

Compensation: ₹15,000 – ₹25,000 per month.

Roles and responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Eligibility

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Advanced Excel, Computer and Email
• Basic English
• More Than 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• Advanced Excel
• You are polite and customer-first

Job details

• Location: Sector 49 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Gs Tele Communication Limited today.