Customer Support Executive (Whatsap...

Gudfast India has an opening for a Customer Support Executive (Whatsap... based in Greater Noida, Delhi. Freshers can apply. You can earn up to ₹15,000/month. There are 5 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : English, Hindi

What the job involves

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary

You will be paid ₹12,000 – ₹15,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone polite and patient

Job details

• Location: Greater Noida, Delhi, Delhi
• Work mode: Office-based
• Interview: 10:00 AM - 2:00 PM | Monday to Saturday
• Openings: 5
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Gudfast India.