Customer Support Representative (Cs...

Guduchi Ayurveda Pvt Ltd wants to bring on a Customer Support Representative (Cs... for its Jubilee Hills, Hyderabad team. The pay goes up to ₹18,000/month. There are 2 open positions.

In the employer’s words

Greet Patients Courteously And Professionally. Answer Phone Calls And Respond To Inquiries Regarding Clinic Services And Appointment Scheduling. Maintain Patient Records And Ensure Accurate Documentation Of Interactions. Assist In Resolving Patient Concerns Promptly Or Escalate Them To The Appropriate Personnel. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound | Languages : Telugu, English

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of Domestic, English, Inbound and Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound
• Languages: Telugu, English
• Someone calm under pressure and customer-first

Key responsibilities

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Position details

• Job location: Jubilee Hills, Hyderabad, Telangana
• Vacancies: 2
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Guduchi Ayurveda Pvt Ltd.