General Manager ( Financial Inclusi...

Gujarat Infotech Limited is hiring a General Manager ( Financial Inclusi... in Science City, Ahmedabad. You can earn up to ₹60,000/month.

Employer’s description

Monitoring And Guiding District Heads Across Projects Supervising Day-To-Day Project Operations Recruitment And Management Of Project Staff Liaising With Regional, Circle, Zonal &Amp; Head Offices Of Partner Banks Participating In Physical And Virtual Meetings With Banks Assisting Management In Policy Formulation And Operational Strategie. More Than 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati and Hindi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone polite and customer-first

Your responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹40,000 – ₹60,000 per month.

Job at a glance

• Work location: Science City, Ahmedabad, Gujarat
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Gujarat Infotech Limited reviews applications regularly.