Telecaller

Start your next role as a Telecaller with Gujarat Packers And Movers Ahmedabad in Lambha, Ahmedabad. You can earn up to ₹15,000/month. The team is filling 2 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹10,000 – ₹15,000 per month.

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Typing speed, Hindi and English, CRM tools, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.

Job at a glance

• Location: Lambha, Ahmedabad, Gujarat
• Work mode: Office-based
• Job type: Full time
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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