Telesales Executive

Gunnam Associates wants to bring on a Telesales Executive for its Nizampet, Hyderabad team. The pay goes up to ₹25,000/month. The team is filling 5 vacancies.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Marketing | Languages : Telugu, Hindi, English

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Marketing, Outbound, Sales, Telugu
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Marketing
• Languages: Telugu, Hindi, English
• A customer-first, patient attitude

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Job at a glance

• Job location: Nizampet, Hyderabad, Telangana
• Openings: 5
• Job type: Full time
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Gunnam Associates.