Telecaller

Guptacommunication wants to bring on a Telecaller for its Howrah Maidan, Kolkata team. There are 3 open positions. You can earn up to ₹12,000/month.

In the employer’s words

Telecalling Work. More Than 2 Years Experience Compulsory.

Eligibility

• 2+ years of experience in a similar role
• Education: Below 10th
• Good knowledge of Typing speed, Complaint handling, Active listening and Hindi and English
• No English required
• More Than 2 Years Experience Compulsory.
• Someone calm under pressure and patient

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

You will be paid ₹10,000 – ₹12,000 per month.

Job at a glance

• Job location: Howrah Maidan, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 10:00 AM - 8:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 3

If this job suits you, apply now — shortlisted candidates will be contacted by Guptacommunication.