Telecaller

Gurgaon Visa & Travel Service has an opening for a Telecaller based in Sector 23 A - Gurgaon, Delhi. Freshers can apply. You can earn up to ₹22,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹22,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Active listening, Hindi and English, Typing speed, Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and polite

What you will do

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets.
• You will handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Position details

• Location: Sector 23 A - Gurgaon, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Gurgaon Visa & Travel Service reviews applications regularly.