Telecaller

A new Telecaller role is open at Gurkhes, Avadi, Chennai. 15 candidates will be hired for this role. The pay goes up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Tamil

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Skills and qualifications

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Sales and Tamil
• Female Only
• No English required
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Tamil
• Someone polite and customer-first

Job details

• Job location: Avadi, Chennai, Tamil Nadu
• Openings: 15
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Gurkhes.